Turn conversations into lasting relationships
Capture customer details from an interaction on a social platform, then tag for personalization,segmentation and retargeting.
Make customer interactions on social media more meaningful
Want to turn social calls into opportunities? Use Conversus to secure data on behavior, opinions, and more - then take advantage of those insights and same social channels to:
- Manage opt-ins or opt-outs
- Notify customers with customized reminders, offers, and more
- Engage customers with surveys, quizzes, and more
- Convert customers with in-channel purchasing convenience
- Encourage more purchases with reward links
- Extend your reach with referral links
Make it personal
Don’t let unreliable and expensive third-party data limit your marketing and brand team’s potential. Conversus gives you the tools to gather high-quality first-party data and consumer insights so you can provide more personalized experiences.
Elevate your social strategy
Don’t let unreliable and expensive third-party data limit your marketing and brand team’s potential. Conversus gives you the tools to gather high-quality first-party data and consumer insights so you can provide more personalized experiences.
Stay ahead of competition
Invite your customers to share information that will give your sales and marketing teams the insights to deliver more personalized service and support.
Predict future needs
Use Machine Learning to better understand historic purchases, ad responses, campaign interactions, and cross-channel engagement. This valuable data helps your team anticipate and address consumer needs, requests, and selling opportunities.
Enhance current relationships and discover new opportunities
Use these advanced features to enhance current customer relationships at each stage of the buying cycle or to identify new markets and opportunities:
- Customer purchase and interaction history
- Custom data fields and tags
- Customer profiling and segmentation
- Unified data across channels
- Task assignment and team analytics
- Lookalike audiences from high-value leads
- Custom reports and analytics
- GDPR compliance
Improve productivity
Our data capture works seamlessly with our product features, so your team can focus on what matters most — giving your customers an unmatched brand experience.
- Live chat
- Chatbot builder
- Automated responses
- Automated notifications
- Conversational ads
- Third party integrations
Turn conversations into sales
Engage customers anytime, anywhere, with Conversus.
