Built for Retail. Designed for Results.
Conversus equips retail brands with powerful AI features to guide shoppers, drive conversions, and grow revenue.
Multi-channel chatbot automation
Build custom buyer’s journeys with AI bots that can respond to customers using NLP (Natural Language Processing) and work intelligently with store associates.
Unified multi-channel inbox
Leverage a single inbox view of all customer inquiries and intelligently route them to the appropriate associates. Share relevant product info from a central product catalog or create carts for customers to drive a seamless checkout.
Order management, fulfillment, and payments integration
Get order management with sales attribution, 30+ payment platform integrations across the globe, and available API integration with fulfillment partners.
Marketing support and analytics
Broadcast marketing promotions to your key customer segments using prebuilt templates and Social CRM. Capture performance metrics for order flows and sales agent responses.
Conversational Commerce gen AI assistants
Now you can enjoy AI-generated content to significantly improve agent productivity and reduce marketing team overhead.
Multichannel live chat
Guide your customers to the products they love and drive sales using live chat.
Commerce engine
Power up your chat with commerce, payments and CRM tools to create a frictionless buying experience for your customers.
Chatbot builder
Build bots to qualify leads, drive consideration, close sales, provide support, and engage in 1-to-1 customer conversations at scale.
Automated responses
Exceed customers' expectations and automate immediate responses to FAQs, customer comments and messages.
Automated notifications
Scale your marketing outreach and send personalized messages to customers over Messenger, SMS, WhatsApp, Apple Business Chat in iMessages and more.
Social CRM
Advance your brand reach and perception, through social engagement — and secure insights on consumer preferences, behaviors, and opinions.
What Our Clients Say
Trusted by well-known brands
Turn conversations into sales
Engage customers anytime, anywhere, with Conversus.
